Consultation and Engagement

Consultation and Engagement
We believe that collaboration is the key to great design. Our process depends on diverse stakeholder perspectives to ensure design solutions are relevant and inclusive.

Consultation serves the purpose of educating, informing, gathering input and feedback, and gaining consensus. We tailor the process to fit the scope and objectives of each project. Research offerings can include both quantitative and qualitative methods administered through:

  • on-site observation
  • customer experience mapping
  • intercept interviews
  • workshops
  • co-creation sessions
  • focus groups
  • online surveys
  • questionnaires